Legally reviewed by: Chuck Panzarella, JD
Ford Motor Company has recently announced a safety recall for select 2022-2023 Ford Maverick Hybrid vehicles to address an issue with the Instrument Panel Cluster (IPC) that could prevent the illumination of telltales and gauges at startup. This recall affects 62,813 vehicles, and owners should be on the lookout for recall notifications to have this important repair completed.
What is Causing the Instrument Panel Cluster Issue?
According to Ford, the IPC may not illuminate telltales or gauges at startup due to rapid CAN signal transitions from Sleep-to-Awake mode, which can cause corruption to the internal memory registers and prevent proper illumination hardware initialization. This means that critical safety information, such as warning lights and gauges, may not be visible to the driver, increasing the risk of a crash.
Which Ford Vehicles Are Affected?
The following Ford vehicles are affected by the Instrument Panel Cluster issue:
- 2022-2023 Ford Maverick Hybrid (62,813 units)
If you are an owner of these vehicles, you can expect to receive a letter with more details regarding the recall, with owner notification letters expected to be mailed out between March 18, 2024, and March 22, 2024.
Can I Still Drive My Ford Maverick If It Is Affected By The Recall?
Ford recommends that owners of affected vehicles continue to drive their vehicles until the recall repair is completed. However, it is essential to be aware of the potential risks and take extra precautions when operating the vehicle.
To fix this issue, Ford dealers will update the IPC software for free. The updated software (NZ6T-14C026-CAG) will ensure that the cluster display and telltales illuminate as intended when the vehicle is switched on.
What Should I Do If My Ford Maverick Is Having Issues?
If you own a 2022-2023 Ford Maverick Hybrid and notice any issues with the instrument panel cluster, such as warning lights or gauges not illuminating, it is crucial to address the problem promptly. Here are some steps you can take:
- Contact your local Ford dealer: Make an appointment with your dealer’s service department and inform them of the issue you are experiencing. They will be able to diagnose the problem and perform the necessary repairs, including the software update if your vehicle is part of the recall.
- Check for open recalls: Visit the National Highway Traffic Safety Administration (NHTSA) website at www.nhtsa.gov/recalls and enter your Vehicle Identification Number (VIN) to check if your Ford Maverick is involved in any open recalls, including this one.
- Keep records: Maintain detailed records of all repairs, maintenance, and correspondence with the dealer. This documentation can be useful for future reference or if you need to seek assistance from a lemon law attorney.
- Request a loaner vehicle: If your Ford Maverick needs to remain at the dealer for an extended period, ask for a loaner car to ensure you have transportation while the repairs are being completed.
- Contact Ford customer service: If you have any general questions or concerns about your Ford Maverick, you can reach out to Ford’s customer service at 1-866-436-7332.
- Discuss with a lemon law attorney: Speak with a lemon law attorney to see if you are eligible for compensation under the lemon law protection.
What Can A Lemon Law Attorney Do For Me?
If you have been dealing with persistent issues with your Ford Maverick that the manufacturer cannot seem to fix after multiple attempts, it might be time to consult with a lemon law attorney. Some defects can potentially be life-threatening, and you should not have to endure such risks.
If Ford is unable to repair your vehicle after a reasonable number of attempts, you may qualify to have it bought back or replaced under the lemon laws of your state. A Ford lemon law attorney can review your case and help determine if you meet the criteria for a buyback or replacement. Additionally, you could be eligible for compensation for the inconvenience and hassle caused by the defect.
Get Help From A Ford Lemon Law Attorney
If you own a Ford Maverick and it continues to experience problems that the manufacturer cannot resolve, or if the issues keep recurring, our Ford lemon law attorney can help. During our free consultation, we’ll go over your specific situation in detail to determine if we can assist you with your Ford Maverick issue.
Since our consultations are free, all it takes is a phone call to start the process of getting your vehicle issue resolved. Call us at (818) 254-8413 for your free consultation today, or fill out our contact form, and we’ll get back to you as soon as possible.
