Privacy Policy

Consumer Action Law Group (the “Firm”) is committed to providing privacy protections for its users. Our Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect and safeguard the information you provide to us and to assist you in making informed decisions when using our Website.

For purposes of this Agreement, “Website” refers to the Firm’s service which can be accessed via our website at Consumer Action Law Group. The terms “we,” “us,” and “our” refer to the Firm. “You” refers to you, as a user of Service. If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

What Information Do We Collect?

Consumer Action Law Group collects the following personal information:

When you fill out our online contact form, live chat with one of our representatives, or call our offices, we may ask for information such as your name, address, phone number, and e-mail address. We may also request information about the specifics of your situation.

How is Personal Information Used?

We use the personal information that you provide us with to serve your specific needs and allow us to assess your situation so we may offer better services or provide you with other information.

Is Your Personal Information Shared?

Your information may be shared with members of the Firm’s staff or in order to assist you better. Consumer Action Law Group does not share, sell or rent information collected to any third parties and does not intend to do so in the future. If you request or submit information by filling out an online contact form, chatting with us online, or calling us, we may save your personal information in our Firm’s databases and records. This could include personally identifiable information and tracking data. Use of the personal information (including name, phone number email address, and any other pertinent information) we gather will only be used to provide services and support within the Firm.

Does Our Site Use Cookies?

Yes. When you view our Website, we may store some data on your computer in the form of a “cookie” to capture information about page visits and automatically recognize your computer the next time you visit.

If you do not wish to receive cookies, please configure your Internet browser to erase all cookies from your computer’s hard drive, block all cookies, or receive a warning before a cookie is stored.

Do We Engage in Remarketing?

Yes. We use services, such as Google Remarketing, to build remarketing audiences on our site and deliver messages about our services and offerings to our visitors. This means that based on your prior visits to our website, Google will use cookies to show our ads to you on other sites across the internet.

You can opt out of remarketing by going to google.com/ads/preferences or by clicking on the “ads by Google” on any of our ads found across the internet.

We do not collect or store any personal information from our site visitors as part of our remarketing program. We only use remarketing to provide you, our site visitors, with additional information and promotions that align with past behavior on our website.

Do We Collect Your IP Address?

Yes. When you visit our website, we may collect your Internet Protocol Address (
”IP Address”), which is a number that is automatically assigned to the computer that you are using by your Internet Service Provider. This number is identified and logged automatically in our server log files whenever you visit the website, along with the time(s) of your visit(s) and the page(s) that you visited.

Protection for Children

As is consistent with the Federal Children’s Online Privacy Protection Act of 1998 (COPPA), Consumers Action Law Group does not knowingly request personal information from anyone under the age of 13 without first requesting parental consent.

Opting Out of Future Communications

You have the right at any time to prevent us from contacting you for marketing purposes. When we send promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail.

Information Retention

To preserve the integrity of our databases, we may retain information submitted by Users for an indefinite length of time. If required by law, we will delete Personal Information by erasing it from our database. We will also respond to your requests to delete or correct your account or personal information.

Changes to Our Privacy Policy

We reserve the right to change this policy at any time. You should periodically check the site and this privacy page for updates.

If you have any questions regarding this Privacy Policy or the practices of this site, please contact us by sending an email to hello@consumeractionlawgroup.com.

Contact Us
Consumer Action Law Group of Panzarella & Associates
3700 Eagle Rock Blvd.
Los Angeles, CA 90065
(818) 254-8413